Trading Fairly

Buying more than 10 courses?
Our volume discounts are perfect for training teams, you can mix and match most of our courses to make a saving on your order!
10% off orders of 10 or more courses
20% off orders of 25 or more courses
30% off orders of 50 or more courses
40% off orders of 100 or more courses
If you are a trader it is important you follow rules to protect you, your business and your customers. This Trading Fairly online course has been developed for all levels of staff to inform them of the latest guidance and legislation and comes with a CPD approved instant downloadable certificate.
Course Level: Introductory Course
Accreditation: CPD Certified
Certificate: Self printed
Description
This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade.
By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits.
On completion of this course learners should be able to:
- Understand what the law says about fair trading
- Understand how things you do can be deemed to be 'unfair'
- Understand how things you don't do can be deemed 'unfair'
- Identify what trading activities ca be deemed to be 'aggressive'
- Identify what trading activities are banned completely
When you've completed this online training you will sit an online test and, once successful, you can print your certificate.
Lesson Plan
The subjects covered in this module include:
-
Introduction
- Scope of legislation
- A general duty not to trade unfairly
- Professional diligence
-
Being careful about what you do and what you don’t do
- Misleading action
- Misleading practices- Actions and Omission
- Misleading practices- Misleading and Omission
- Aggressive practices
- Banned practices
- Are you getting it right?
Certification
On completion of this course you will be able to print a CPD approved Virtual College certificate.
Duration
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. The course is self-paced with 42 interactive screens and multiple components. Your progress will be recorded throughout.
Target Audience
This course is suitable for anyone who works in a trading industry.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- What the law says about fair trading
- How things you do can be deemed unfair
- What trading activities are banned completely
Suitable for
- Anyone working in the trading industry
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.

Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Recent Reviews
19th July 2025
Super easy to use and a comprehensive…
Super easy to use and a comprehensive training schedule - thank you very much!
19th July 2025
Great
Easy to navigate
18th July 2025
Level 2 health & Safety within the catering world. With using virtual college
With using virtual college, it was quick and easy to pay and access my chosen course. I had a choice of using different methods on what type of device that I could use which was great for me. The course was very informative and I learnt a lot and the assessment at the end was good & you have a certificate that you can download straight away. Very highly recommend.
18th July 2025
Easy to access the Training
The process of purchasing the training (in this case combined offer of Allergy Awareness and Level 2 Food Safety and Hygiene) was easy as was the ability to access and complete the training. The online training system works well. The Food Allergy course was comprehensive and well structured my only criticism is that the Level 2 Food Safety and Hygiene is not as well structured with the same material repeated may times in different places so the course could be made much shorter.
18th July 2025
Very good everything completed…
Very good everything completed professionally
18th July 2025
Found the training easy to access and…
Found the training easy to access and navigate through different sections
17th July 2025
Very easy to follow well constructed…
Very easy to follow well constructed course
17th July 2025
The system was easy to use and things…
The system was easy to use and things were clear throughout
17th July 2025
easy to complete
easy to complete very informative
17th July 2025
Very informative
Very informative. Well navigated and explained in ways I could understand with out jargon that can often get in the way.
Excellent
4.7 out of 5
15858 Reviews on