Trading Fairly
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If you are a trader it is important you follow rules to protect you, your business and your customers. This Trading Fairly online course has been developed for all levels of staff to inform them of the latest guidance and legislation and comes with a CPD approved instant downloadable certificate.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
This Trading Fairly course has been created with the trade industry in mind and will provide the relevant information to ensure a fair trade.
By completing this course you will be meeting your legal obligation of the Consumer Protection from Unfair Trading Regulations 2008, and minimising the risk of bad publicity or lawsuits.
On completion of this course learners should be able to:
- Understand what the law says about fair trading
- Understand how things you do can be deemed to be 'unfair'
- Understand how things you don't do can be deemed 'unfair'
- Identify what trading activities ca be deemed to be 'aggressive'
- Identify what trading activities are banned completely
When you've completed this online training you will sit an online test and, once successful, you can print your certificate.
Lesson Plan
The subjects covered in this module include:
-
Introduction
- Scope of legislation
- A general duty not to trade unfairly
- Professional diligence
-
Being careful about what you do and what you don’t do
- Misleading action
- Misleading practices- Actions and Omission
- Misleading practices- Misleading and Omission
- Aggressive practices
- Banned practices
- Are you getting it right?
Certification
On completion of this course you will be able to print a CPD approved Virtual College certificate.
Duration
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. The course is self-paced with 42 interactive screens and multiple components. Your progress will be recorded throughout.
Target Audience
This course is suitable for anyone who works in a trading industry.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- What the law says about fair trading
- How things you do can be deemed unfair
- What trading activities are banned completely
Suitable for
- Anyone working in the trading industry
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Recent Reviews
12th December 2025
Timely
Timely, with minimal delay in being able to access the course at a time that suited me. The modules flowed into each other smoothly, and I could soon see the practical benefit of the knowledge gained.
11th December 2025
Easy to study
The course was easy to follow. Easy to register Easy to study
11th December 2025
Easy to access
Easy to access, all relevant information available
8th December 2025
Booking was easy the website had all…
Booking was easy the website had all the information I needed so once I booked the package I then received notification to allocate the spaces, which again was really simple to do, our staff will be doing this training on the January training day, but if they wanted to do it before they now could so for staff who work part time it's perfect.
8th December 2025
Easily accessible.
Easily accessible.
7th December 2025
Virtual College courses often come with accredited certificates, which can help with career progression or meeting workplace requirements.
. My experience was greatly enhanced by being able to find exactly what I needed. Virtual College is providing us with valuable opportunities to continue our professional development.
6th December 2025
Easy instructions
Easy instructions
6th December 2025
Virtual college as made me more…
Virtual college as made me more confident
4th December 2025
Don't rush
Ease of layout, also can revert back should you be unsure of content of lesson and there is the ability to make notes on the system although I still use paper and pen.88
3rd December 2025
My overall experience was great.
My experience was great due to the flow and ease of the course. It was interactive and I found it to be enjoyable.
Excellent
4.8 out of 5
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