Consumer Contracts - Distance Sales
Buying more than 10 courses?
Our volume discounts are perfect for training teams, you can mix and match most of our courses to make a saving on your order!
10% off orders of 10 or more courses
20% off orders of 25 or more courses
30% off orders of 50 or more courses
40% off orders of 100 or more courses
The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including ‘Consumer Contracts - Distance Sales.’
Course Level: Introductory Course
Duration: 30 Minutes
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
This Consumer Contracts - Distance Sales module looks at how consumer contracts can affect your business and what you need to do to comply with the rules.
Lesson Plan
- What distance contracts are and the types of contracts that you will enter into
- What information you must give consumers and how that can be given
- How long consumers have to cancel their contracts
- How long you have to deliver the products that consumers have ordered from you; and
- Why you need to make sure that consumers who call you can ring on a basic rate phone number
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to download a Virtual College certificate.
Duration
Approximately 25 minutes - 30 minutes. The length of time taken depends entirely on how quickly you can study and absorb the material.
Target Audience
This module is suitable for anyone who is in business and wants to learn about consumer contracts focusing on distance consumer contracts.
Entry Requirements
There are no specific entry requirements for this course
What you'll learn
- What distance contracts are and the types of contracts that you will enter into
- What information you must give consumers and how that can be given
- How long consumers have to cancel their contracts
- How long you have to deliver the products that consumers have ordered from you
- Why you need to make sure that consumers who call you can ring on a basic rate phone number
Suitable for
- Anyone who is in business and wants to learn about consumer contracts focusing on distance consumer contracts
- Sales Staff
- Administration Staff
- Sole Traders
- Business Owners
- Managers
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Recent Reviews
1st January 2026
Very easy to purchase
Very easy to purchase, plenty of time for answers
31st December 2025
Portable Appliance Testing Training
Well structured course with good training notes and assessment questions.
30th December 2025
Clear website and good coverage of…
Clear website and good coverage of subject matter. Final assessment a little to easy
28th December 2025
Attending college online has boosted my…
Attending college online has boosted my self-assurance.
22nd December 2025
My second experience with virtual…
My second experience with virtual college training has been incredibly delightful and educational!
20th December 2025
Good experience
Good experience
20th December 2025
Fast, secure and good range of products
Really easy website to deal with that offers lots of accessible courses laid out in a format that’s easy to navigate and easy to choose from.
17th December 2025
Work
Very easy to use gained lots of new information
16th December 2025
Highly recommend
Enjoyed it Well done!
15th December 2025
The course was completed in a logical…
The course was completed in a logical way with good illustrations throughout.
Excellent
4.8 out of 5
16088 Reviews on
)
)
)
)
)
)