Consumer Contracts - Off-Premises Sales
Buying more than 10 courses?
Our volume discounts are perfect for training teams, you can mix and match most of our courses to make a saving on your order!
10% off orders of 10 or more courses
20% off orders of 25 or more courses
30% off orders of 50 or more courses
40% off orders of 100 or more courses
If you work in a role where contracts are completed off-premises it is important you are aware of the law and guidance you should follow. Our Consumer Contracts - Off Premises Sales course is suitable for all levels of staff and can be completed at your convenience.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self printed
Description
The Consumer Contracts – Off-Premises Sales course has been created to present you with all the knowledge you need to gain an understanding of off-premises contracts.
By completing this course you will be meeting your legal obligations and minimising the risk of bad publicity or lawsuits.
Learners will be taught the rules and regulations regarding off-premises sales and how to apply them to their own work making sure they follow the law requirements.
On completion of this course learners will be able understand:
- What off-premises contracts are as well as the types of contracts you will enter into
- What information you must give to consumers and how that can be given
- How long customers have to wait to cancel their contract with you
- What happens when consumers cancel their contracts
- How long you have to deliver the products that consumers have ordered from you
- Why you need to make sure that consumers who call you can ring on a basic rate phone number
This course is relevant to any retailer that potentially sells away from their premises.
When you’ve completed this online training you will sit an online test and, once successful, you can print your certificate.
Lesson Plan
The subjects covered in this module include:
- Introduction
- Types of consumer contracts
- Off-premises contracts
- Types of contracts
- Information requirements
- Cancellation periods and exceptions to the right to cancel
- Cancellation periods
- Three types of contracts
- Exceptions to the right to cancel
- Cancellation periods and exception and what it means
- Cancellation and what it means
- The main effects of cancellation
- Other matter
- Final thoughts
- Recap of learning objectives
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to print a Virtual College certificate.
Duration
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. The course is self-paced with 36 interactive screens and multiple components. Your progress will be recorded throughout.
Target Audience
This course is suitable for any retailer that potentially sells away from their premises.
Entry Requirements
There are no specific entry requirements for this course, the material is appropriate for all levels. However, the estimated level of audience knowledge is intermediate.
What you'll learn
- What off-premises contracts are as well as the types of contracts you will enter into
- What information you must give to consumers and how that can be given
- How long customers have to wait to cancel their contract with you
- What happens when consumers cancel their contracts
- How long you have to deliver the products that consumers have ordered from you
- Why you need to make sure that consumers who call you can ring on a basic rate phone number
Suitable for
- Suitable for any retailer that potentially sells away from their premises
- Business Owners
- Managers
- Sales Staff
- Administration Staff
- Sole Traders
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Recent Reviews
4th December 2025
Don't rush
Ease of layout, also can revert back should you be unsure of content of lesson and there is the ability to make notes on the system although I still use paper and pen.88
3rd December 2025
My overall experience was great.
My experience was great due to the flow and ease of the course. It was interactive and I found it to be enjoyable.
3rd December 2025
Fast refund
I mistakenly bought a course and the refund process was so easy and fast As soon as I got the information across bro them
2nd December 2025
Easy and nice to use
I used the website to complete my Level 2 food hygiene course. It was easy and nice to use.
1st December 2025
Easy to access course
Easy to access course Value for money Swift response when we needed help
30th November 2025
This is my second time training in…
This is my second time training in virtual college. Very enjoyable and informative!
29th November 2025
The virtual collage was great to learn with made easy to understand
The course was made easy to understand
29th November 2025
understanding! great time limit
understanding. no time limit!
28th November 2025
Excellent experience, very easy and enjoyable
Fantastic experience very easy and understandable full of knowledge and stuff. I never knew making me want to go further thank you whoever designed this course.
27th November 2025
Easy to access
Easy to access
Excellent
4.8 out of 5
16082 Reviews on
)
)
)
)
)
)