Prevention of Underage Sales
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The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including 'Prevention of underage sales.' The course is suitable for all levels of staff who sell age related products.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self printed
Description
In the UK certain products have age based sales restriction mandated in law.
Enforcement is active: Police and Trading Standards officers are permitted to send children into retailers to attempt to buy restricted products.
The potential penalties are large, both for the individual and the retailer. If caught selling an age restricted product, the retailer will be required to demonstrate due diligence, this includes evidence of effective staff training and that the staff have understood the training.
This course aims to help protect organisations and employees from:
- Prosecution
- Bad PR
- Fines
- Loss of business
Most people have some difficulties in accurately judging the age of a person. Whether or not someone appears to be over a certain age is subjective and depends on the individual making the decision. This leaves brands and individuals vulnerable.
On completion of this module, learners will understand:
- Why age restrictions exist, what the legal requirements are and who is responsible for upholding these requirements
- What goods are covered by age restrictions and where they are sold
- How to approach the sale and what forms of identification are acceptable
- How to refuse a sale
Lesson Plan
The course will be split into the following sections and will provide contextual advice generated from a wide variety of scenarios:
- Section 1 – Introduction to Age Restricted Goods
- Section 2 – What good are covered and where are they sold?
- Section 3 – How to Approach the Sale
- Section 4 – How to Refuse a Sale
Certification
On completion of this course you will be able to download a Virtual College certificate.
Duration
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Target Audience
All retail and hospitality outlets that sell age restricted products.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Why age restrictions exist
- What the legal requirements are and who is responsible for upholding these requirements
Suitable for
- All retail and hospitality outlets that sell age restricted products
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Recent Reviews
4th December 2025
Don't rush
Ease of layout, also can revert back should you be unsure of content of lesson and there is the ability to make notes on the system although I still use paper and pen.88
3rd December 2025
My overall experience was great.
My experience was great due to the flow and ease of the course. It was interactive and I found it to be enjoyable.
3rd December 2025
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2nd December 2025
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I used the website to complete my Level 2 food hygiene course. It was easy and nice to use.
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Easy to access course
Easy to access course Value for money Swift response when we needed help
30th November 2025
This is my second time training in…
This is my second time training in virtual college. Very enjoyable and informative!
29th November 2025
The virtual collage was great to learn with made easy to understand
The course was made easy to understand
29th November 2025
understanding! great time limit
understanding. no time limit!
28th November 2025
Excellent experience, very easy and enjoyable
Fantastic experience very easy and understandable full of knowledge and stuff. I never knew making me want to go further thank you whoever designed this course.
27th November 2025
Easy to access
Easy to access
Excellent
4.8 out of 5
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