Finding out what training you need for your coffee shop can be a difficult task. That’s why we’ve created this essential training pack to ensure your business and employees can get the training they need.
Starting up a coffee shop, or any hospitality business, is an extremely big challenge for anyone.
With a large range of topics such as finding the perfect supplier, leasing retail space and hiring the right staff, it isn’t hard to believe that taking the time to discover the appropriate training often takes a back seat.
That’s why we’ve developed this Coffee Shop Essentials Training Pack, which gives learners the training they need in order to work effectively in a coffeeshop or any hospitality business.
The courses offered in this training pack aim to give learners a well-rounded knowledge of the hospitality industry.
The courses cover food safety training, such as how to implement a HACCP system or achieving a five-star food hygiene rating, and key hospitality training including customer service and upselling in hospitality.
We also include our social media marketing course which will teach learners how to effectively market their business on multiple social media channels to help support the business’ growth.
This training pack is designed for anyone who owns or works in a coffee shop, café or any hospitality business.
This training would suit job roles including, owners, managers, supervisors, baristas, waiting staff, front of house staff and bar staff.
This training pack contains the following courses:
For the average learner, these courses will take approximately one to three hours each to complete. Because it’s an e-learning course, you can complete this training in convenient stages and spend as long as you like on each section.
The system will record your progress throughout and you are encouraged to complete each lesson at your own pace.
There are no entry requirements for this training package.
At the end of each course there will be a multiple-choice quiz testing your knowledge of the topic.
Following the successful completion of all the courses within this package, you will receive 10 digital certificates, which you can download or print. We recommend that you keep these for your records.
To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.
Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
If you choose to pay via PayPal, we will use the email address linked to your PayPal account to create your Enable system account.
Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.
This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.
The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physically copy if this option was chosen when purchasing the course.
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College and will include the accrediting bodies logo where applicable.
If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out by first class post at the beginning of the following working week.