The Role of the Manager

No matter your managerial experience, understanding the role of a manager is incredibly valuable. With this course managers will identify the qualities and leadership styles of a good leader, the importance of style flexibility, understand their own leadership style and learn how to develop them to become more adaptive and flexible to help build confidence in the workplace.

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Course Overview


  • Introductory Course
  • 45 Study Minutes
  • Online Study
  • Self-Printed Certificate


  • Up to 1 CPD Hour
  • CPD Certified

Course description

Managers play an important role in businesses, yet the role itself can be daunting. But one of the steps to overcome this feeling and become an effective manager is to truly understand the role of the manager.

Did you know that managers account for at least 70% of the variance in team engagement and heavily influence employee wellbeing? The role of the manager is perhaps one of the most significant in the workplace.

So if you’re seeking to improve employee engagement, enhance corporate cultures or even just bolster the expertise of your already brilliant management team, our 45-minute online learning course is for you. 

Developed to increase the confidence, capabilities and knowledge of your managers, this course will cover key topics such as: 

  • The qualities of a good leader 
  • Leadership styles and the importance of flexible leadership
  • Understanding your own leadership style 
  • How to be adaptable and develop teams 

Combining a diverse range of rich-media such as videos, challenges and downloadable resources, our ready-to-go elearning module is designed to be engaging and ensure your managers leave equipped with new ways of working and thinking. It’s also broken down into easily digestible chunks, meaning your managers can learn at a time and pace which suits them.

It’s a must-have for any organisation who’s focused on future-proofing their business.

And if one module isn’t enough, this Role of a Manager course also comes as part of our ILM Assured Leadership and Management Training Package. A programme of training expertly combined to help you develop the leaders of the future.

Other courses available in this package are:

You will learn

  • Enable you to recognise the qualities of a good leader.
  • Introduce you to leadership styles and the importance of flexible leadership.
  • Help you to identify your dominant leadership style and take action to development other styles and become more flexible.

Who is it for?

Roles including:

  • Senior or middle management
  • New or aspiring managers
  • Experienced managers
  • Project Managers

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.

    If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.