How to Improve Problem-Solving Skills

This short course will teach you about what's behind effective problem solving and how you can improve your capabilities to solve problems. We'll also supply you with some tools to avoid panicking when they do crop up. This training course has been created in collaboration with our subject matter expert, Eleanor Snare, emotional literacy specialist and life coach.

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Course Overview


  • Introductory Course
  • 8-12 minutes
  • Online Study
  • Self-Printed Certificate


  • Virtual College Certified

Course description

Learn what’s behind effective problem solving.

What is covered in this How to Improve Problem Solving Skills course?

Our online How to Improve Problem Solving Skills training course is broken down into the following sections and can be completed at your own pace. The course includes:

Module What it includes
Growth Mindset In this section, we go through the definition of growth mindset and how it involves how you see yourself. When it comes to solving problems, how you think about your ability to solve problems has a big influence on if you'll solve those problems or not. One way of thinking about the difference between people who feel capable of solving problems and those who don't is through learning about cultivating a growth mindset. We take you through the power of 'yet' and give you a short quiz to reflect on your learning so far.

We look into what initiative is and how you would define it. We give examples of this important trait and give you a reflection task involving how much initiative you think you have and if you shy away from being independent. We talk about how you can activate your initiative to improve your problem-solving capabilities. You can practice this by taking part in this sections exercise where you can spot the problems in the workplace.

Imagination and Iteration

Now that you've learned that a large part of improving your problem-solving skills is seeing yourself as someone who can solve problems, which can be done by adopting a growth mindset and taking the initiative, we look at thinking outside the box. Imagination is an important part of problem solving. The more you can develop your imagination, the greater your ability will be to think laterally and come up with creative solutions. This section has an interactive activity to help develop your learning on the topic.

Extension Task By this section, you'll have covered a lot of material. To really get to grips with what it all means, this task will put you to the test. This short quiz is designed to help you reflect on your learning and your understanding of the material you've learned in the previous sections.

Why take this How to Improve Problem Solving Skills course?

By completing this course, you'll learn valuable skills to use in the workplace. This topic is known as a power skill, and when you complete it, you'll learn how to develop a growth mindset to set a strong foundation for building on your problem-solving skills. You'll be able to identify four ways to develop and activate a stronger sense of initiative, including awareness, curiosity, bravery and communication and explore the connections between imagination and lateral and logical thinking, and find out how they support each other to improve your problem-solving skills.

How to Improve Problem Solving Skills Course Duration

This short power skill course should take 8-12 minutes to complete, but e-learning is self-paced, so it depends entirely on your individual learning speed and how quickly you absorb the study material.


After completing this How to Improve Problem Solving Skills course, you will be able to download and print a Virtual College certificate for your records.

Entry requirements

There are no specific entry requirements for this How to Improve Problem Solving Skills course.

Further online training courses

We have over 300 accredited online courses and a wide selection of personal and professional development courses including Dealing with Difficult Situations, Learning to Say No - The Right Way and How to Effectively Deliver Criticism Online Course.

View our full catalogue of online courses here.

You will learn

  • Develop a growth mindset to set a strong foundation for building on your problem-solving skills
  • Identify four ways to develop and activate a stronger sense of initiative, including awareness, curiosity, bravery and communication
  • Explore the connections between imagination and lateral and logical thinking, and find out how they support each other to improve your problem-solving skills
  • Identify how iteration can make you more resilient, collaborative and effective when it comes to solving problems

Who is it for?

Roles including:

  • Senior or middle management
  • New or aspiring managers
  • Experienced managers
  • Project Managers

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.

    If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.