Supporting Individuals to Access and Use Services and Facilities
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This course is aimed at those healthcare workers supporting individuals who are accessing services and facilities. The module describes which types of diagnosed conditions would require individuals to access healthcare services and facilities in order to live independently.
Course Level: Introductory Course
Duration: 30 Minutes to 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his wellbeing.
What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Wellbeing and the Care Act 2014.
What are the many barriers for individuals accessing services and facilities? These barriers, such as physical, financial, geographical, communication, availability, attitudinal, are described in detail in the course.
Finally, the course describes ways to access different services and facilities and how to better support individuals to do so.
Learning Objectives
On completion of this course, learners will have a good understanding of and be able to:
- Identify the services and facilities individuals may access
- Explain how to support individuals to access and use services and facilities
- Describe how to support individuals to review their use of, and access to, services and facilities
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On successful completion of this course, you will be awarded a Virtual College certificate which you will be able to download and print immediately on completion.
Duration
It is anticipated this course will take approximately 30 minutes to complete, depending on learning speed.
Target Audience
The target audience are healthcare professionals.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Identify the services and facilities individuals may access
- Explain how to support individuals to access and use services and facilities
- Describe how to support individuals to review their use of, and access to, services and facilities
Suitable for
- Healthcare Workers
- Social Care Workers
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Downloadable Certificate
Recommended renewal: Every year
Recent Reviews
12th December 2025
Timely
Timely, with minimal delay in being able to access the course at a time that suited me. The modules flowed into each other smoothly, and I could soon see the practical benefit of the knowledge gained.
11th December 2025
Easy to study
The course was easy to follow. Easy to register Easy to study
11th December 2025
Easy to access
Easy to access, all relevant information available
8th December 2025
Booking was easy the website had all…
Booking was easy the website had all the information I needed so once I booked the package I then received notification to allocate the spaces, which again was really simple to do, our staff will be doing this training on the January training day, but if they wanted to do it before they now could so for staff who work part time it's perfect.
8th December 2025
Easily accessible.
Easily accessible.
7th December 2025
Virtual College courses often come with accredited certificates, which can help with career progression or meeting workplace requirements.
. My experience was greatly enhanced by being able to find exactly what I needed. Virtual College is providing us with valuable opportunities to continue our professional development.
6th December 2025
Easy instructions
Easy instructions
6th December 2025
Virtual college as made me more…
Virtual college as made me more confident
4th December 2025
Don't rush
Ease of layout, also can revert back should you be unsure of content of lesson and there is the ability to make notes on the system although I still use paper and pen.88
3rd December 2025
My overall experience was great.
My experience was great due to the flow and ease of the course. It was interactive and I found it to be enjoyable.
Excellent
4.8 out of 5
16091 Reviews on
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