Supporting Individuals to Access and Use Services and Facilities
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This course is aimed at those healthcare workers supporting individuals who are accessing services and facilities. The module describes which types of diagnosed conditions would require individuals to access healthcare services and facilities in order to live independently.
Course Level: Introductory Course
Duration: 30 Minutes to 1 Hour
Accreditation: CPD Certified
Certificate: Self printed
Description
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his wellbeing.
What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Wellbeing and the Care Act 2014.
What are the many barriers for individuals accessing services and facilities? These barriers, such as physical, financial, geographical, communication, availability, attitudinal, are described in detail in the course.
Finally, the course describes ways to access different services and facilities and how to better support individuals to do so.
Learning Objectives
On completion of this course, learners will have a good understanding of and be able to:
- Identify the services and facilities individuals may access
- Explain how to support individuals to access and use services and facilities
- Describe how to support individuals to review their use of, and access to, services and facilities
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On successful completion of this course, you will be awarded a Virtual College certificate which you will be able to download and print immediately on completion.
Duration
It is anticipated this course will take approximately 30 minutes to complete, depending on learning speed.
Target Audience
The target audience are healthcare professionals.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Identify the services and facilities individuals may access
- Explain how to support individuals to access and use services and facilities
- Describe how to support individuals to review their use of, and access to, services and facilities
Suitable for
- Healthcare Workers
- Social Care Workers
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Downloadable Certificate
Recommended renewal: Every year
Recent Reviews
4th December 2025
Don't rush
Ease of layout, also can revert back should you be unsure of content of lesson and there is the ability to make notes on the system although I still use paper and pen.88
3rd December 2025
My overall experience was great.
My experience was great due to the flow and ease of the course. It was interactive and I found it to be enjoyable.
3rd December 2025
Fast refund
I mistakenly bought a course and the refund process was so easy and fast As soon as I got the information across bro them
2nd December 2025
Easy and nice to use
I used the website to complete my Level 2 food hygiene course. It was easy and nice to use.
1st December 2025
Easy to access course
Easy to access course Value for money Swift response when we needed help
30th November 2025
This is my second time training in…
This is my second time training in virtual college. Very enjoyable and informative!
29th November 2025
The virtual collage was great to learn with made easy to understand
The course was made easy to understand
29th November 2025
understanding! great time limit
understanding. no time limit!
28th November 2025
Excellent experience, very easy and enjoyable
Fantastic experience very easy and understandable full of knowledge and stuff. I never knew making me want to go further thank you whoever designed this course.
27th November 2025
Easy to access
Easy to access
Excellent
4.8 out of 5
16082 Reviews on
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