Supporting Individuals to Access and Use Services and Facilities
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This course is aimed at those healthcare workers supporting individuals who are accessing services and facilities. The module describes which types of diagnosed conditions would require individuals to access healthcare services and facilities in order to live independently.
Course Level: Introductory Course
Duration: 30 Minutes to 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his wellbeing.
What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Wellbeing and the Care Act 2014.
What are the many barriers for individuals accessing services and facilities? These barriers, such as physical, financial, geographical, communication, availability, attitudinal, are described in detail in the course.
Finally, the course describes ways to access different services and facilities and how to better support individuals to do so.
Learning Objectives
On completion of this course, learners will have a good understanding of and be able to:
- Identify the services and facilities individuals may access
- Explain how to support individuals to access and use services and facilities
- Describe how to support individuals to review their use of, and access to, services and facilities
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On successful completion of this course, you will be awarded a Virtual College certificate which you will be able to download and print immediately on completion.
Duration
It is anticipated this course will take approximately 30 minutes to complete, depending on learning speed.
Target Audience
The target audience are healthcare professionals.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Identify the services and facilities individuals may access
- Explain how to support individuals to access and use services and facilities
- Describe how to support individuals to review their use of, and access to, services and facilities
Suitable for
- Healthcare Workers
- Social Care Workers
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Downloadable Certificate
Recommended renewal: Every year
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
22nd January 2026
good to go
The learning was very easy to follow and make sense of. very good resources and materials
22nd January 2026
Virtual college experience
Thé information is very well presented. I liked the shirt videoed in particular ànd thé short practice questions.
21st January 2026
Excellent Value for Money
Excellent Value for Money - Certificate optional Easy to follow - learned a lot My third time on this course - has to be taken every few years
20th January 2026
This was very easy to follow
This was very easy to follow
20th January 2026
Level 2 Food Safety and Hygiene…
This course gave the information and knowledge I needed. It was varied in content and gave little quizzes at the end of some modules which was helpful for my learning.
19th January 2026
Very wide range of courses
Everything was well explained, it was easy to create an account, and to find the correct course.
19th January 2026
excellent online training packadges
All the training packadges we have used with our staff team have been great! Easy to use and the information very relevent. We are a small charity so finding well priced/free training is really important to us . We have also been able to take advantage of the sales too !
19th January 2026
easy to follow instuctions to access…
easy to follow instuctions to access the next stage of the course, as well as the extra information given on certain pages. being able to take your time to absorb the information before the quiz to finish the course.
19th January 2026
Really clear and informative course
Really clear and informative course
19th January 2026
Informative, clear course
Straight forward to use, clear, well presented online course. Very informative and well structured.
Excellent
4.8 out of 5
16122 Reviews on
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