Supporting Individuals to Access and Use Services and Facilities
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This course is aimed at those healthcare workers supporting individuals who are accessing services and facilities. The module describes which types of diagnosed conditions would require individuals to access healthcare services and facilities in order to live independently.
Course Level: Introductory Course
Duration: 30 Minutes to 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
The module reviews an individual’s case study, identifying how access to services and facilities has helped him in his daily life and has a positive impact on his wellbeing.
What are these services and facilities and who provides them? Legislation can affect the provision of services and facilities and the module reviews Wellbeing and the Care Act 2014.
What are the many barriers for individuals accessing services and facilities? These barriers, such as physical, financial, geographical, communication, availability, attitudinal, are described in detail in the course.
Finally, the course describes ways to access different services and facilities and how to better support individuals to do so.
Learning Objectives
On completion of this course, learners will have a good understanding of and be able to:
- Identify the services and facilities individuals may access
- Explain how to support individuals to access and use services and facilities
- Describe how to support individuals to review their use of, and access to, services and facilities
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On successful completion of this course, you will be awarded a Virtual College certificate which you will be able to download and print immediately on completion.
Duration
It is anticipated this course will take approximately 30 minutes to complete, depending on learning speed.
Target Audience
The target audience are healthcare professionals.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Identify the services and facilities individuals may access
- Explain how to support individuals to access and use services and facilities
- Describe how to support individuals to review their use of, and access to, services and facilities
Suitable for
- Healthcare Workers
- Social Care Workers
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out by Royal Mail delivery.

Self-Printed Downloadable Certificate
Recommended renewal: Every year
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
22nd July 2026
Review
Happy and satisfied
22nd July 2026
The course was very thorough with clear…
The course was very thorough with clear guidance throughout course. Time to read all information and take it in. I would recommend.
21st July 2026
Gives you what it offers.
User freindly interface and the course provided to me has helped me.
21st July 2026
Good course
Good course
21st July 2026
Very easy to add new staff members
Very easy to add new staff members. straight forward courses.
20th July 2026
Plain and simple wording.
Easy to navigate and questions relevent
18th July 2026
Easy to purchase
Easy to purchase, easy to use with no glitches.
17th July 2026
Very good easy to understand
Very good easy to understand
16th July 2026
Great sight for learning
Great sight for learning
15th July 2026
Good easy website to use
Good easy website to use. The course had lots of information.
Excellent
4.8 out of 5
16382 Reviews on






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