Team Relationships Training in Hospitality
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By completing this course you will have looked at how to work in a team, develop your skills within the team and the different skills you need to be part of a team. Working in a team is a crucial skill to the success of your employer but also your colleagues around you too.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
This Hospitality: Effective Working Relationships course is suitable for companies, colleges and training providers offering provision or courses in the hospitality, travel, tourism and catering sectors. It helps to support the QCF unit ‘Effective Team work’ and caters to the assessment criteria for this unit.
The team relationships training course has been written by experienced, hospitality industry professionals and is designed for use on a wide variety of mobile devices.
This teamwork training online module uses a story to teach the learning outcomes which are approached holistically:
- The learner takes the place of staff on shift in a hospitality environment, meeting different teams
- The characters in the module narrate the story and introduce the challenges
- Using a tablet to complete the challenges, the learner must complete all tasks in order to complete the module and receives a reward
On completion of this course learners will know:
- What teamwork is and what the characteristics of a great team are
- The importance of clear communication and working to deadlines
- How to describe some of the problems that can arise in working relationships and how to gain good working relationships
- The benefits of self–development
- Your learning style and how best to learn and further your development
- How to write and review your development plan
This course is especially ideal for companies, colleges and training providers offering provision of courses in the hospitality, travel, tourism and catering sectors.
When you’ve completed this online training you will sit an online test and, once successful, you can download your Virtual College certificate.
Lesson Plan
The subjects covered in this module include:
- Teams working together
- Lack of teamwork
- Solutions
- Tips for good communication
- Problems in working relationships
- Personalities and behaviours
- Personal development cycle
- Different learning styles
- Thinking about your own workplace
Target Audience
This module is aimed at anyone working within a team in the Hospitality industry.
Duration
Approximately 1 hour. The length of time depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to print a Virtual College certificate.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- What teamwork is and what the characteristics of a great team are
- The importance of clear communication and working to deadlines
- How to describe some of the problems that can arise in working relationships and how to gain good working relationships
Suitable for
- Anyone working within a team in the Hospitality industry
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
There are two key ways to develop teamwork training; take a training course and Interactive methods. Training courses can be online or Face to Face. Virtual College have over 10 courses around this general subject for example Effective Working Relationships in Hospitality.
Interactive methods give people the chance to actively learn and practice teamwork and claims to have the largest effect on their behaviours and performance.
Recent Reviews
12th December 2025
Timely
Timely, with minimal delay in being able to access the course at a time that suited me. The modules flowed into each other smoothly, and I could soon see the practical benefit of the knowledge gained.
11th December 2025
Easy to study
The course was easy to follow. Easy to register Easy to study
11th December 2025
Easy to access
Easy to access, all relevant information available
8th December 2025
Booking was easy the website had all…
Booking was easy the website had all the information I needed so once I booked the package I then received notification to allocate the spaces, which again was really simple to do, our staff will be doing this training on the January training day, but if they wanted to do it before they now could so for staff who work part time it's perfect.
8th December 2025
Easily accessible.
Easily accessible.
7th December 2025
Virtual College courses often come with accredited certificates, which can help with career progression or meeting workplace requirements.
. My experience was greatly enhanced by being able to find exactly what I needed. Virtual College is providing us with valuable opportunities to continue our professional development.
6th December 2025
Easy instructions
Easy instructions
6th December 2025
Virtual college as made me more…
Virtual college as made me more confident
4th December 2025
Don't rush
Ease of layout, also can revert back should you be unsure of content of lesson and there is the ability to make notes on the system although I still use paper and pen.88
3rd December 2025
My overall experience was great.
My experience was great due to the flow and ease of the course. It was interactive and I found it to be enjoyable.
Excellent
4.8 out of 5
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