Team Relationships Training in Hospitality
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By completing this course you will have looked at how to work in a team, develop your skills within the team and the different skills you need to be part of a team. Working in a team is a crucial skill to the success of your employer but also your colleagues around you too.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
This Hospitality: Effective Working Relationships course is suitable for companies, colleges and training providers offering provision or courses in the hospitality, travel, tourism and catering sectors. It helps to support the QCF unit ‘Effective Team work’ and caters to the assessment criteria for this unit.
The team relationships training course has been written by experienced, hospitality industry professionals and is designed for use on a wide variety of mobile devices.
This teamwork training online module uses a story to teach the learning outcomes which are approached holistically:
- The learner takes the place of staff on shift in a hospitality environment, meeting different teams
- The characters in the module narrate the story and introduce the challenges
- Using a tablet to complete the challenges, the learner must complete all tasks in order to complete the module and receives a reward
On completion of this course learners will know:
- What teamwork is and what the characteristics of a great team are
- The importance of clear communication and working to deadlines
- How to describe some of the problems that can arise in working relationships and how to gain good working relationships
- The benefits of self–development
- Your learning style and how best to learn and further your development
- How to write and review your development plan
This course is especially ideal for companies, colleges and training providers offering provision of courses in the hospitality, travel, tourism and catering sectors.
When you’ve completed this online training you will sit an online test and, once successful, you can download your Virtual College certificate.
Lesson Plan
The subjects covered in this module include:
- Teams working together
- Lack of teamwork
- Solutions
- Tips for good communication
- Problems in working relationships
- Personalities and behaviours
- Personal development cycle
- Different learning styles
- Thinking about your own workplace
Target Audience
This module is aimed at anyone working within a team in the Hospitality industry.
Duration
Approximately 1 hour. The length of time depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to print a Virtual College certificate.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- What teamwork is and what the characteristics of a great team are
- The importance of clear communication and working to deadlines
- How to describe some of the problems that can arise in working relationships and how to gain good working relationships
Suitable for
- Anyone working within a team in the Hospitality industry
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
There are two key ways to develop teamwork training; take a training course and Interactive methods. Training courses can be online or Face to Face. Virtual College have over 10 courses around this general subject for example Effective Working Relationships in Hospitality.
Interactive methods give people the chance to actively learn and practice teamwork and claims to have the largest effect on their behaviours and performance.
Recent Reviews
22nd January 2026
good to go
The learning was very easy to follow and make sense of. very good resources and materials
22nd January 2026
Virtual college experience
Thé information is very well presented. I liked the shirt videoed in particular ànd thé short practice questions.
21st January 2026
Excellent Value for Money
Excellent Value for Money - Certificate optional Easy to follow - learned a lot My third time on this course - has to be taken every few years
20th January 2026
This was very easy to follow
This was very easy to follow
20th January 2026
Level 2 Food Safety and Hygiene…
This course gave the information and knowledge I needed. It was varied in content and gave little quizzes at the end of some modules which was helpful for my learning.
19th January 2026
Very wide range of courses
Everything was well explained, it was easy to create an account, and to find the correct course.
19th January 2026
excellent online training packadges
All the training packadges we have used with our staff team have been great! Easy to use and the information very relevent. We are a small charity so finding well priced/free training is really important to us . We have also been able to take advantage of the sales too !
19th January 2026
easy to follow instuctions to access…
easy to follow instuctions to access the next stage of the course, as well as the extra information given on certain pages. being able to take your time to absorb the information before the quiz to finish the course.
19th January 2026
Really clear and informative course
Really clear and informative course
19th January 2026
Informative, clear course
Straight forward to use, clear, well presented online course. Very informative and well structured.
Excellent
4.8 out of 5
16122 Reviews on
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