The Basics of Tenancy Management

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Our The Basics of Tenancy Management course has been designed to help you comply with housing law and regulations if you're a social housing provider. The course is CPD approved and includes an instant digital certificate on completion.
Course Level: Introductory Course
Accreditation: CPD Certified
Certificate: Self printed
Description
Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing.
To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations.
Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times.
When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider:
- Regulatory framework
- Legislative background
- Types of tenancy agreements
- What is a tenancy agreement
- Landlord responsibilities
- Tenant rights and responsibilities
- Ending tenancies
- Dealing with tricky issues such as:
- Changes to a tenancy
- Relationship breakdown
- Access to a tenants home
- Abandoned properties
- Tenancy fraud and unauthorized sub-letting
- Former tenants belongings
What does this course cover?
This course covers the following areas:
- The Regulatory Framework
- Types of Tenancy
- Rights and Responsibilities
- Ending Tenancies
- Gaining Access
- Practice Questions
The Basics of Tenancy Management Course Certificate
On completion of this course you will be able to download a Virtual College certificate which can be prints and filed for your records. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Lesson Plan
Areas covered include:
- The Regulatory Framework
- Types of Tenancy
- Rights and Responsibilities
- Ending Tenancies
- Gaining Access
- Practice Questions
Duration
Approximately 1 - 2 hours.
The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Target Audience
This course is designed for Registered Social Housing Providers and anyone working in the social housing sector.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- The Regulatory Framework
- Types of Tenancy
- Rights and Responsibilities
Suitable for
- Registered Social Housing Providers
- Anyone working in the social housing sector
- Anyone who wants to know more about the intricacies of tenancy and property management
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.

Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Recent Reviews
19th July 2025
Super easy to use and a comprehensive…
Super easy to use and a comprehensive training schedule - thank you very much!
19th July 2025
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18th July 2025
Level 2 health & Safety within the catering world. With using virtual college
With using virtual college, it was quick and easy to pay and access my chosen course. I had a choice of using different methods on what type of device that I could use which was great for me. The course was very informative and I learnt a lot and the assessment at the end was good & you have a certificate that you can download straight away. Very highly recommend.
18th July 2025
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Very easy to follow well constructed course
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The system was easy to use and things were clear throughout
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easy to complete very informative
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