The Basics of Tenancy Management
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Our The Basics of Tenancy Management course has been designed to help you comply with housing law and regulations if you're a social housing provider. The course is CPD approved and includes an instant digital certificate on completion.
Course Level: Introductory Course
Duration: 1-2 Hours
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing.
To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations.
Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times.
When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider:
- Regulatory framework
- Legislative background
- Types of tenancy agreements
- What is a tenancy agreement
- Landlord responsibilities
- Tenant rights and responsibilities
- Ending tenancies
- Dealing with tricky issues such as:
- Changes to a tenancy
- Relationship breakdown
- Access to a tenants home
- Abandoned properties
- Tenancy fraud and unauthorized sub-letting
- Former tenants belongings
What does this course cover?
This course covers the following areas:
- The Regulatory Framework
- Types of Tenancy
- Rights and Responsibilities
- Ending Tenancies
- Gaining Access
- Practice Questions
The Basics of Tenancy Management Course Certificate
On completion of this course you will be able to download a Virtual College certificate which can be prints and filed for your records. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Lesson Plan
Areas covered include:
- The Regulatory Framework
- Types of Tenancy
- Rights and Responsibilities
- Ending Tenancies
- Gaining Access
- Practice Questions
Duration
Approximately 1 - 2 hours.
The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Target Audience
This course is designed for Registered Social Housing Providers and anyone working in the social housing sector.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- The Regulatory Framework
- Types of Tenancy
- Rights and Responsibilities
Suitable for
- Registered Social Housing Providers
- Anyone working in the social housing sector
- Anyone who wants to know more about the intricacies of tenancy and property management
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recommended renewal: 3 years
Whilst none of our certificates have an expiry date it is strongly recommended that the training is completed every three years. This is based on industry best practice to ensure awareness and knowledge of the latest guidance and legislation.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
22nd January 2026
good to go
The learning was very easy to follow and make sense of. very good resources and materials
22nd January 2026
Virtual college experience
Thé information is very well presented. I liked the shirt videoed in particular ànd thé short practice questions.
21st January 2026
Excellent Value for Money
Excellent Value for Money - Certificate optional Easy to follow - learned a lot My third time on this course - has to be taken every few years
20th January 2026
This was very easy to follow
This was very easy to follow
20th January 2026
Level 2 Food Safety and Hygiene…
This course gave the information and knowledge I needed. It was varied in content and gave little quizzes at the end of some modules which was helpful for my learning.
19th January 2026
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19th January 2026
excellent online training packadges
All the training packadges we have used with our staff team have been great! Easy to use and the information very relevent. We are a small charity so finding well priced/free training is really important to us . We have also been able to take advantage of the sales too !
19th January 2026
easy to follow instuctions to access…
easy to follow instuctions to access the next stage of the course, as well as the extra information given on certain pages. being able to take your time to absorb the information before the quiz to finish the course.
19th January 2026
Really clear and informative course
Really clear and informative course
19th January 2026
Informative, clear course
Straight forward to use, clear, well presented online course. Very informative and well structured.
Excellent
4.8 out of 5
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