An Introduction to the New Regulatory Framework for Social Housing in England

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From the 1st April 2012, the Tenant Services Authority (TSA) was disbanded and the Homes and Communities Agency (HCA) became responsible for regulating social housing providers in England. The new regulator will be known as the Social Housing Regulator.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
From the 1st April 2012, the Tenant Services Authority (TSA) was disbanded and the Homes and Communities Agency (HCA) became responsible for regulating social housing providers in England. The new regulator will be known as the Social Housing Regulator.
The Social Housing Regulator has 2 sets of standards, economic and consumer. Social Housing Providers are expected to meet both. However, the main focus of regulation will be on the economic standards which cover governance, financial viability, rent and value for money.
This module will help learners to understand the changes to regulation brought about by the new Regulator and what will happen when social housing providers fail to comply with the required standard.
On completion of this course learners will:
- Be able to explain the Regulatory Framework for Social Housing in England.
- Be able to explain the parts of the Regulatory Framework that apply to the relevant Registered Providers.
- Understand the principles of co-regulation.
- Be able to explain the approaches of the Social Housing Regulator to both the economic and consumer standards.
- Understand what will happen when Registered Providers fail to comply with the required standards.
Lesson Plan
Areas covered include:
- Welcome and Learning Objectives
- Legal context
- The standards
- The principles of co-regulation
- The Regulators intervention and enforcement powers
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to download a Virtual College certificate.
Duration
Approximately 1 hour. With approximately 15 interactive screens, it is estimated that this module will take approximately half an hour to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages. The system will record your progress throughout.
Target Audience
This module is aimed primarily at anyone working in the social housing sector. However, the module is also suitable for anyone wanting to learn more about social housing regulation.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Which parts of the Regulatory Framework apply to the relevant Registered Providers
- The principles of co-regulation
- What will happen when Registered Providers fail to comply with the required standards
Suitable for
- This module is aimed primarily at anyone working in the social housing sector
- However, the module is also suitable for anyone wanting to learn more about social housing regulation
Certification

Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
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22nd July 2026
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22nd July 2026
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