An Introduction to the New Regulatory Framework for Social Housing in England

Buying more than 10 courses?
Our volume discounts are perfect for training teams, you can mix and match most of our courses to make a saving on your order!
10% off orders of 10 or more courses
20% off orders of 25 or more courses
30% off orders of 50 or more courses
40% off orders of 100 or more courses
From the 1st April 2012, the Tenant Services Authority (TSA) was disbanded and the Homes and Communities Agency (HCA) became responsible for regulating social housing providers in England. The new regulator will be known as the Social Housing Regulator.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
From the 1st April 2012, the Tenant Services Authority (TSA) was disbanded and the Homes and Communities Agency (HCA) became responsible for regulating social housing providers in England. The new regulator will be known as the Social Housing Regulator.
The Social Housing Regulator has 2 sets of standards, economic and consumer. Social Housing Providers are expected to meet both. However, the main focus of regulation will be on the economic standards which cover governance, financial viability, rent and value for money.
This module will help learners to understand the changes to regulation brought about by the new Regulator and what will happen when social housing providers fail to comply with the required standard.
On completion of this course learners will:
- Be able to explain the Regulatory Framework for Social Housing in England.
- Be able to explain the parts of the Regulatory Framework that apply to the relevant Registered Providers.
- Understand the principles of co-regulation.
- Be able to explain the approaches of the Social Housing Regulator to both the economic and consumer standards.
- Understand what will happen when Registered Providers fail to comply with the required standards.
Lesson Plan
Areas covered include:
- Welcome and Learning Objectives
- Legal context
- The standards
- The principles of co-regulation
- The Regulators intervention and enforcement powers
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to download a Virtual College certificate.
Duration
Approximately 1 hour. With approximately 15 interactive screens, it is estimated that this module will take approximately half an hour to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages. The system will record your progress throughout.
Target Audience
This module is aimed primarily at anyone working in the social housing sector. However, the module is also suitable for anyone wanting to learn more about social housing regulation.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Which parts of the Regulatory Framework apply to the relevant Registered Providers
- The principles of co-regulation
- What will happen when Registered Providers fail to comply with the required standards
Suitable for
- This module is aimed primarily at anyone working in the social housing sector
- However, the module is also suitable for anyone wanting to learn more about social housing regulation
Certification

Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
3rd July 2026
Excellent support
Excellent support. When we had to change the email address to transfer a login it was quickly dealt with.
30th June 2026
Very easy to use
Very easy to use
29th June 2026
Easily accessible tech support that…
Easily accessible tech support that resolved my issues quickly. Friendly and helpful :)
29th June 2026
i booked 4 fire marshal and fire safety…
i booked 4 fire marshal and fire safety training packages i received one fire marshal training only ... i need four as they are for different sites hence me purchases 4 packages not good value for money this way after talking to Virtual College about the issue the problem was solved very quickly and all courses were accessible. Their assistant was very helpful and polite, and the issue was solved
28th June 2026
Quick & easy to buy a course
Quick & easy to buy a course, good explanation about the course
27th June 2026
Easy to use course and very informative
Easy to use course and very informative
23rd June 2026
Easy to follow course and then the…
Easy to follow course and then the assessment completed after. Great to get it done in two hours. Saved a proposed all day at work!
22nd June 2026
Good service easy to use.
Good service easy to use.
22nd June 2026
Easy and simple to help get my business…
Easy and simple to help get my business up and running. Thank you
21st June 2026
The course was clear and informative
The course was clear and informative, and a good basis for hands-on training
Excellent
4.8 out of 5
16363 Reviews on



)
)
)
)
)
)