Our Coaching course is suitable for managers wanting to improve their leadership coaching skills. Managers will learn about emotional intelligence and how it can be used in coaching, active listening, what the different types of questions used in coaching are and how to structure a conversation within coaching.

Coaching_leadership_management Coaching_Leadership_and_Management

Course Overview


  • Introductory Course
  • 45 Study Minutes
  • Online Study
  • Self-Printed Certificate


  • Up to 1 CPD Hour
  • CPD Certified

Course description

In a time where employees are looking for more meaning in their careers, managers are expected more and more to coach their team members, recognising that it helps increase team morale and motivate their teams.

But how can they develop their skills?

Our 45-minute online course explores this topic in depth imparting valuable insights which will increase any manager’s confidence in the topic. Written for new or experienced managers in any sector, the course delves into the skills required and covers the following topics: 

  • Ways emotional intelligence can be used when coaching
  • Active listening skills
  • The different types of questions used in coaching
  • How to structure a coaching conversation

Our course will help you grow expert managers in your organisation. It is not only cost-effective and high-quality (as all our courses are) but through our human-centred design, we have made sure that the learner is at the heart. It is flexible, allowing the learner to complete them at a time and pace that suits them, and includes a range of interactive media – videos, challenges and downloadable resources – to ensure it is an engaging and meaningful learning experience.  

This course is also available as part of our ILM Assured Leadership and Management Training Package, designed to help develop the managers and leaders of the future.

Other courses available in this package are:

You will learn

  • Identify ways to use emotional intelligence when coaching
  • Describe how to actively listen
  • Explain the different types of questions used in coaching
  • Explain how to structure a coaching conversation

Who is it for?

Roles including:

  • Senior or middle management
  • New or aspiring managers
  • Experienced managers
  • Project Managers

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College and will include the accrediting bodies logo where applicable.

    If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out at the beginning of the following working week.