Personal and Professional Development: Emotional Intelligence

Emotional_Intelligence Emotional_Intelligence Emotional_Intelligence Emotional_Intelligence

Course Overview


  • Intermediate
  • 10 Study Minutes
  • Complete at Your Own Pace; Online Study
  • Self-Printed Certificate


  • Virtual College Endorsed

Course description

Our short online course explores emotional intelligence.

It is designed for anyone who would like to understand more about the topic, the impact it can have in a workplace and how it can be improved.

Emotional intelligence (or EI) is becoming a popular concept and businesses are striving to make sure it is understood in the workplace. Our short online emotional intelligence training course aims to shine a light on emotional intelligence and the impact it can have in the workplace.

Filled with insights and advice, our course is suitable for anyone who wishes to know more about the topic and how it can be improved in the workplace.

This emotional intelligence course online will cover the following topics:

  • The characteristics of EI
  • The relationship between IQ and EI
  • How to improve EI
  • How you can improve EI in your workplace

This emotional intelligence online course is also included in our 15-course Personal and Professional Development Training Package.

You will learn

  • Be able to describe what emotional intelligence (EI) is
  • Be able to describe what the characteristics of EI are
  • Know if you are emotionally intelligent or not
  • Understand how to improve your EI
  • Understand how to contribute to an emotionally intelligent workplace

Who is it for?

Roles including:

  • The course is suitable for anyone who would like to learn more about emotional intelligence

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College and will include the accrediting bodies logo where applicable.

    If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out at the beginning of the following working week.