Welfare Reform - The Essentials for Registered Providers
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This Welfare Reform online training course will help learners to understand the changes brought about through the Act and how these changes will affect their customers and their organisation. It is CPD approved and has been designed for anyone involved in social housing including staff and tenants.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector.
On completion of this course learners will:
- Be able to explain the principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
- Be able to explain how Registered Providers are shaping their services to meet customer needs and respond to the challenges welfare reform presents.
Lesson Plan
Areas covered include:
- Regulatory changes
- Impact of the changes
- Overview of the main legal changes
- Changing needs of tenants and organisational response to the reforms
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to download a Virtual College certificate.
Duration
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Target Audience
This module is targeted primarily at individuals within the Social Housing Sector including tenants, board members, as well as front line staff to middle management.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Be able to explain the principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
- Be able to explain how Registered Providers are shaping their services to meet customer needs and respond to the challenges welfare reform presents
Suitable for
- This module is targeted primarily at individuals within the Social Housing Sector
- Tenants
- Board Members
- Social Housing Staff
- Front Line Staff to Middle Management
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out by Royal Mail delivery.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recent Reviews
18th May 2026
Easily accessible
It was easy to log onto course which included video and text which made it easy to remember information
18th May 2026
Amazing professional easy…
Amazing professional easy recommendations
17th May 2026
Very cool
Very easy to use and make you to understand fast!
15th May 2026
Virtual college provide excellent…
Virtual college provide excellent courses, at reasonable price, and you will be able to study on your time , no pressure to finish on a specific time
15th May 2026
relevant
relevant, comprehensive, broad enough to give a digestible overview but plenty of detail that resonates with work experience
14th May 2026
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14th May 2026
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13th May 2026
It was straightforward
It was straightforward, well organised and easy to navigate.
11th May 2026
I was doing food and hygiene level 2…
I was doing food and hygiene level 2 training. It was easy and quick.
11th May 2026
Easy to follow
Easy to follow
Excellent
4.8 out of 5
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