Welfare Reform - The Essentials for Registered Providers
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This Welfare Reform online training course will help learners to understand the changes brought about through the Act and how these changes will affect their customers and their organisation. It is CPD approved and has been designed for anyone involved in social housing including staff and tenants.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector.
On completion of this course learners will:
- Be able to explain the principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
- Be able to explain how Registered Providers are shaping their services to meet customer needs and respond to the challenges welfare reform presents.
Lesson Plan
Areas covered include:
- Regulatory changes
- Impact of the changes
- Overview of the main legal changes
- Changing needs of tenants and organisational response to the reforms
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to download a Virtual College certificate.
Duration
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Target Audience
This module is targeted primarily at individuals within the Social Housing Sector including tenants, board members, as well as front line staff to middle management.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Be able to explain the principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
- Be able to explain how Registered Providers are shaping their services to meet customer needs and respond to the challenges welfare reform presents
Suitable for
- This module is targeted primarily at individuals within the Social Housing Sector
- Tenants
- Board Members
- Social Housing Staff
- Front Line Staff to Middle Management
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recent Reviews
22nd January 2026
good to go
The learning was very easy to follow and make sense of. very good resources and materials
22nd January 2026
Virtual college experience
Thé information is very well presented. I liked the shirt videoed in particular ànd thé short practice questions.
21st January 2026
Excellent Value for Money
Excellent Value for Money - Certificate optional Easy to follow - learned a lot My third time on this course - has to be taken every few years
20th January 2026
This was very easy to follow
This was very easy to follow
20th January 2026
Level 2 Food Safety and Hygiene…
This course gave the information and knowledge I needed. It was varied in content and gave little quizzes at the end of some modules which was helpful for my learning.
19th January 2026
Very wide range of courses
Everything was well explained, it was easy to create an account, and to find the correct course.
19th January 2026
excellent online training packadges
All the training packadges we have used with our staff team have been great! Easy to use and the information very relevent. We are a small charity so finding well priced/free training is really important to us . We have also been able to take advantage of the sales too !
19th January 2026
easy to follow instuctions to access…
easy to follow instuctions to access the next stage of the course, as well as the extra information given on certain pages. being able to take your time to absorb the information before the quiz to finish the course.
19th January 2026
Really clear and informative course
Really clear and informative course
19th January 2026
Informative, clear course
Straight forward to use, clear, well presented online course. Very informative and well structured.
Excellent
4.8 out of 5
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