Welfare Reform - The Essentials for Registered Providers
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This Welfare Reform online training course will help learners to understand the changes brought about through the Act and how these changes will affect their customers and their organisation. It is CPD approved and has been designed for anyone involved in social housing including staff and tenants.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector.
On completion of this course learners will:
- Be able to explain the principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
- Be able to explain how Registered Providers are shaping their services to meet customer needs and respond to the challenges welfare reform presents.
Lesson Plan
Areas covered include:
- Regulatory changes
- Impact of the changes
- Overview of the main legal changes
- Changing needs of tenants and organisational response to the reforms
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to download a Virtual College certificate.
Duration
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Target Audience
This module is targeted primarily at individuals within the Social Housing Sector including tenants, board members, as well as front line staff to middle management.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Be able to explain the principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
- Be able to explain how Registered Providers are shaping their services to meet customer needs and respond to the challenges welfare reform presents
Suitable for
- This module is targeted primarily at individuals within the Social Housing Sector
- Tenants
- Board Members
- Social Housing Staff
- Front Line Staff to Middle Management
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out by Royal Mail delivery.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recent Reviews
13th August 2026
very easy to order would highly…
very easy to order would highly reccomend
12th August 2026
Very easy to follow all the steps
Very easy to follow all the steps, user friendly and a very reasonable price
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easy to navigate -prices competitive
10th August 2026
Easy to complete and use
Easy to complete the booking and problem with log in for candidates quickly resolved. It is good value for money.
9th August 2026
I was able to work at my own speed
I was able to work at my own speed, what was going to happen was clearly laid out
9th August 2026
provided the knowledge needed
provided the knowledge needed
9th August 2026
Excellent course
Excellent course, very precise in course content and easily explained. I would most definitely recommend to others who need to gain a suitable qualification.
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Easy to follow course with good…
Easy to follow course with good guidance.
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Highly recommended.
Excellent
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