Welfare Reform - The Essentials for Registered Providers
Buying more than 10 courses?
Our volume discounts are perfect for training teams, you can mix and match most of our courses to make a saving on your order!
10% off orders of 10 or more courses
20% off orders of 25 or more courses
30% off orders of 50 or more courses
40% off orders of 100 or more courses
This Welfare Reform online training course will help learners to understand the changes brought about through the Act and how these changes will affect their customers and their organisation. It is CPD approved and has been designed for anyone involved in social housing including staff and tenants.
Course Level: Introductory Course
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector.
On completion of this course learners will:
- Be able to explain the principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
- Be able to explain how Registered Providers are shaping their services to meet customer needs and respond to the challenges welfare reform presents.
Lesson Plan
Areas covered include:
- Regulatory changes
- Impact of the changes
- Overview of the main legal changes
- Changing needs of tenants and organisational response to the reforms
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
Certification
On completion of this course you will be able to download a Virtual College certificate.
Duration
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.
Target Audience
This module is targeted primarily at individuals within the Social Housing Sector including tenants, board members, as well as front line staff to middle management.
Entry Requirements
There are no specific entry requirements for this course.
What you'll learn
- Be able to explain the principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
- Be able to explain how Registered Providers are shaping their services to meet customer needs and respond to the challenges welfare reform presents
Suitable for
- This module is targeted primarily at individuals within the Social Housing Sector
- Tenants
- Board Members
- Social Housing Staff
- Front Line Staff to Middle Management
Certification
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out by Royal Mail delivery.
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Recent Reviews
3rd July 2026
Excellent support
Excellent support. When we had to change the email address to transfer a login it was quickly dealt with.
30th June 2026
Very easy to use
Very easy to use
29th June 2026
Easily accessible tech support that…
Easily accessible tech support that resolved my issues quickly. Friendly and helpful :)
29th June 2026
i booked 4 fire marshal and fire safety…
i booked 4 fire marshal and fire safety training packages i received one fire marshal training only ... i need four as they are for different sites hence me purchases 4 packages not good value for money this way after talking to Virtual College about the issue the problem was solved very quickly and all courses were accessible. Their assistant was very helpful and polite, and the issue was solved
28th June 2026
Quick & easy to buy a course
Quick & easy to buy a course, good explanation about the course
27th June 2026
Easy to use course and very informative
Easy to use course and very informative
23rd June 2026
Easy to follow course and then the…
Easy to follow course and then the assessment completed after. Great to get it done in two hours. Saved a proposed all day at work!
22nd June 2026
Good service easy to use.
Good service easy to use.
22nd June 2026
Easy and simple to help get my business…
Easy and simple to help get my business up and running. Thank you
21st June 2026
The course was clear and informative
The course was clear and informative, and a good basis for hands-on training
Excellent
4.8 out of 5
16363 Reviews on
