Why do people send food back?
For our latest food and drink campaign we spoke to chefs in the industry to discover some of the bizarre reasons people send food back in restaurants.
How stressed is the UK and how can employers help?
Ahead of Mental Health Awareness week we surveyed employees across the UK to find out how stressed they were and how this was affecting their wellbeing. Our article discusses how employers can help to positively influence employees mental health.
The importance of Safeguarding Everyone
Safeguarding is often separated into two distinct groups – safeguarding children and safeguarding adults. But if your role involves safeguarding, it is likely that it brings you in touch with more people than just the individuals you may be working with – other adults and children that may also need safeguarding.
Importance of communication in health and social care
If you’re working in a health or social care environment, good communication skills are incredibly important. To discharge your duties properly and mitigate the risk of a medical mishap, you will need to be able to talk patients through complicated procedures
5 tips for great customer service
Customer service isn’t just something for individuals on the shop floor of retail to think about. Great customer service is a business-wide ethos and attitude that brings with it a wealth of benefits, ranging from customer loyalty, to reduced complaints, and even better staff morale.
Introduction to Contract Management
Businesses of all sizes will be involved in contract management, perhaps even if they don’t know it. It’s a central part of business operation and dealing with suppliers, vendors and customers. However, it’s still something that many aren’t fully familiar with, despite it being important, and an excellent potential career opportunity.
Information Commissioner's Office calls for Zuckerberg to drop data protection fine appeal
Back in 2018, one of the biggest data protection scandals in recent history broke in response to the discovery that millions of people around the world had their data harvested by research firm Cambridge Analytica, through Facebook, which was used for various political purposes without the consent of the individuals in question
Why are DBS checks so important?
Most people will have heard of DBS checks, and will be at least familiar with the concept, but many still don’t realise quite how important these are. The simple fact is that when you’re bringing someone into an organisation, whether as a full-time employee, contractor, or other type of worker, you’re introducing some uncertainty.
Amazon's Workplace Conditions Mean Occupational Injuries.
For many businesses, Amazon’s model is the goal. As one of the world’s largest companies, so many of their achievements and business practices are the envy of enterprises both small and large all over the planet. But behind the facade of this hugely successful company are a number of serious concerns, one of which is the treatment of employees - particularly those working in Amazon’s warehouses and distribution centres.
The Importance of First Aid Training within an office
We don’t often think of the office as being a particularly dangerous space - and thankfully for the most part it isn’t. Offices are generally one of the safest working environments for employees in the UK, which is one of the reasons that many people are unfortunately only vaguely familiar with the first aid policy. Think about it - do you know who your first aider is, or where the first aid kit is located? Do you know what to do in a first aid situation?