Our online course is filled with advice to help retail businesses and their employees return to work safely following business closures due to Covid-19.
Businesses are getting ready to open their shops again following the government’s forced closure of retail businesses due to COVID-19, and naturally have a lot of questions and concerns. How can we re-open safely? What measures do we have to put in place? How do we make sure everyone feels safe and supported?
Aimed at both employers and employees, our online course answers these questions and concerns. It uses government guidance and offers best practice to ensure your business and employees feels safe when they return back to work.
You will cover these topics:
Please note – while this course includes guidance from across the UK, the content is primarily based upon regulations and guidance in England.
Our Safe Return To Work: Retail online course is suitable for employers and employees at any level working in the retail industry.
This course has been designed for those working in retail spaces such as clothes shops, department stores, DIY units, electrical shops, phone shops and many more.
Our course will take approximately one hour to complete. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course and your progress will be automatically saved so you can log in and out as you please.
There are no specific entry requirements for this course.
The end of course test consists of 10 multiple choice questions. Learners are required to achieve a 75% pass mark, and, if necessary, may attempt the test six times at no extra cost.
If learners do not achieve the 75% pass mark, further attempts may be given by contacting our support team.
Learners will be able to download a digital certificate on completion. This can be printed, and we suggest you keep it for your records.
To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.
Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
If you choose to pay via PayPal, we will use the email address linked to your PayPal account to create your Enable system account.
Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.
This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.
The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physically copy if this option was chosen when purchasing the course.
Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College and will include the accrediting bodies logo where applicable.
If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out by first class post at the beginning of the following working week.
If you're buying more than 10 of the same course then our volume discounts will be automatically applied to your basket:
Simply choose your training courses, purchase online and your volume discount will be added to your basket.
If you need a broader catalogue of online training for your team we can help you build a tailored package.