As remote working reached an all time high during the lockdown period of COVID-19, many organisations had to quickly adapt to the new ways of working. Although remote-working isn’t a new concept and has been adopted by many organisations across the globe, it wasn't the norm, especially remote-working on a full-time basis.
Remote working has many pros and cons but it isn't effective for every organisation. Out of the offices, call centres, public sector and technology companies that it works well for, some can find it difficult to empower their staff, and keep the culture and motivation alive when everyone is home-based. Here are our tips to help you empower your staff when working remotely.
It is good practice to develop a goals and objectives plan with your remote-working staff to help empower them to plan their work day accordingly. Out of the office and in a more relaxed environment like the home it can be harder for staff to stick to a routine. Equip your managers to work with employees to write down goals together so they can work towards them.
Remote-working can sometimes feel like a lonesome ride. To help reduce this you can invest in virtual team building activities to help employees feel included and part of the organisation. Team-building activities don't have to be limited to people within the same department, you can also roll it out across the organisation to give everyone a chance to meet each other.
Setting aside a regular check-in time between managers and teams is also a great way to empower your employees. Giving them dedicated attention and time will allow them to discuss any issues and queries they may have. It is also a nice way to have a general chat and see how they are getting on. Feeling included and looked after also helps build trust between employees and managers which can increase their motivation.
A critical aspect of any job is growth and development and there is currently a huge demand for personal and professional development training. Remote-working provides the perfect opportunity for organisations to empower staff with the tools and training they need to develop. Help create personalised training plans with employees and consult with them on key skills they wish to develop. We recently identified the soft skills that are essential but often overlooked in the workplace.
When remote-working, wins can often go amiss. The lack of interaction and communication with the wider team can sometimes mean that goals achieved or positive feedback take a back seat. As an organisation, it is important that you create a dedicated time or space to share wins - whether it’s a new sale, a new client or something small sharing these wins helps empower staff to perform better and feel positive about themselves.
A mix of setting goals and objectives, checking in, sharing wins and providing the opportunity for development are key to helping empower your remote-workers. It can be difficult for organisations who are used to having employees within a physical space to adjust to remote-working however with the right tools and techniques it can be highly beneficial for both you and your employees.